Reservations Deposit & Cancellations Policies - Check in time is 3:00
P.M. and Check out time is 11:00 A.M.
- Security deposit -- $250.00 is taken at the time the reservation is made. This will be promptly credited back to you after you leave-- assuming that the unit and amenities are found to be in good order; and that no smoking or pets have occurred.
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Reservations deposit – If your reservation start date is less than 90 days away,
then 100% of the rental fee will be charged at the time of initial transaction.
If the reservation start date is more than 90 days from the initial transaction
date, then 50% of the total rent is charged at the time of the initial
transaction. 100% of Hawaii rental tax will be included in the initial charge.
The tax is currently a total of 11.42%, through 06-30-2009, 12.42% from
07-01-2009 to 06-30-2010, & 13.42% from 07-10-2010 to 06-30-2011.
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The final payment for your reservation
is due 30-45 days prior to occupancy start date. We will contact you before we
charge your credit card to confirm.
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If your stay will be less than one week, your total reservation fee, tax and any
deposits will be charged in full upon initial payment to secure your reservation
dates.
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If your stay is less than 14 days, the cleaning fee of $75 is due when initial
payment is paid. Reservation for 14 days or
more - we pay cleaning fee.
- Cancellations – must be made 30 or more days prior to occupancy start date.
- Cancellations made more than 60 days prior to occupancy are subject to a non-refundable $50.00 fee. The excess balance is credited back to you promptly. It will either go back to the card you used, or a check will be mailed to you if the payment was made by check.
- Cancellations made between 30 and 60 days prior to the occupancy start date are subject to a non-refundable fee of 25% the total rent, excluding the tax
and security deposit if they have been collected -The tax and security deposit is returned. The excess balance will be promptly credited to you.
- Cancellations made less than 30 days prior to the start date are subject to a 50% (of the total rent) non-refundable fee. If there is an excess balance (for instance, the tax
and security deposit), they will be promptly credited to you.
- All renters, their children, and guests must comply with the Wavecrest AOA rules, which can be found as a handout in the unit.
- All renters must check in at the front office within 24 hours of arrival. Copies of the rules, some rental equipment, and much information and Aloha can be found there.
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